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Aric, Technician
Category: TV
Satisfied Customers: 44442
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
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I have Sony Smart TV model KDL 50 EX645. Using the remote

Customer Question

I have Sony Smart TV model KDL 50 EX645. Using the remote supplied with the TV, when I press the red NETFLIX button I get the following message on the lower right side of the screen, "please wait and try again later". This same message appears when I press the Internet apps button. I am able to get Netflix on my iPad. Please advise
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hi, Were you able to get Netflix previously on the Sony? Is it connected to the Internet (meaning you've completed the setup and a connection test, and it passed)?

Expert:  Aric replied 1 year ago.

If you can reply back to me we can proceed if you're still having problems.