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Nathan, Installer
Category: TV
Satisfied Customers: 24484
Experience:  Custom home theater installer, authorized dealer top brands.
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I have one of your flat screen TVs. Serial no. EGZC5YA006439

Customer Question

i have one of your flat screen TVs.
Serial no. EGZC5YA006439
other no. E32C91NKAVBYNNX
MFD 12E29X. Rev A. MFG DATE May 2012
I have a remote dvd player attached via an hdmi port, into which i plug the dvd wire. i recently moved. prior to moving, the player was working.
now it is not.
Can you help, or is this a problem for my cable.
I checked, and all wires and a/c adaptors that i know of are connected
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Can you give me the actual model number of the tv, please, as well as that of the dvd player?
What specifically is not working?