Facing TV Problems? Ask a TV Technician.
Hello, my name is***** am an experienced electronics field technician connected to you via this pay for assistance chat based support service. Your satisfaction is my top priority and in return your positive rating is the only way I will receive credit for my time. To get started we need more information (additional details may be required):1. How long have you had the Tv?
2. If you press HOME/MENU on the original Sony tv remote or the button on the tv itself, does that menu come up on the screen clearly or is it also distorted?
3. Are the lines Horizontal (across) or Vertical (up/down)?
** My replies can take up to 5 minutes to appear **** Do NOT start a new question **