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Nathan, Installer
Category: TV
Satisfied Customers: 24470
Experience:  Custom home theater installer, authorized dealer top brands.
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My directv & Sharp TV have to be turned on separately. The

Customer Question

My directv & Sharp TV have to be turned on separately. The screen color on my Harmony remote is a reddish pink(used to be blue when it was working properly)for the "watch tv" screen.
The tv goes to the last channel that was on when it was working, when I change the channel it goes to "analog".
I have tried all the input modes but none sync the directv & TV.
I have unplugged the directv & removed & reinstalled the card.
I can control the volume & the channel change with the remote.
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

This issues are all related to a remote fault. It has nothing to do with the directv box, the card, the cabling, etc.

This is either a memory glitch or hardware fault in the remote.

As an initial step, please remove the battery from the harmony remote for 60+ seconds to reboot it.

Let me know the results.