How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Aric Your Own Question
Aric, Technician
Category: TV
Satisfied Customers: 44955
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
Type Your TV Question Here...
Aric is online now
A new question is answered every 9 seconds

Our samsung dlp turns off about 15 seconds after it has been

Customer Question

our samsung dlp turns off about 15 seconds after it has been turned on, it does have a picture but then shuts off is this the fan
Submitted: 2 years ago.
Category: TV
Expert:  Aric replied 2 years ago.

Hello, Not sure why you'd suspect the fan right away. We need more details to tell what is causing this.

1) When's the last time the lamp was replaced?

2) What LED's are light on the set when it shuts down?

3) When did this problem occur?

Customer: replied 2 years ago.
ya'll are full of quik making money.......i asked a simple question and he answered with questions i have done what needs to be done to warn consumers of sight. not everyone can afftord your questions
Expert:  Aric replied 2 years ago.

Okay good luck.

Customer: replied 2 years ago.
Your gonna need some yourself. Enjoy you $28!
Expert:  Aric replied 2 years ago.

I don't have your $28- you paid the SITE a deposit to post your question- not me. I'm an independent tech, not a site employee. I work of my own time until I am rated, at which point I'm credited a portion of your deposit. As I said initially, in order to help you I need to ask for more info as I've done. You appear upset that you paid the site a deposit, and you didn't care to answer the info request so that anybody could help you. If you go to the home page and read the terms of service, you can find how the site works, how to get a question answered, and how to get your deposit back. I am no longer involved in the dialog.