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TV Tech1
TV Tech1, Technician
Category: TV
Satisfied Customers: 5316
Experience:  30 Years experience. Authorized Warranty servicer.
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My television is showing the upper portion of people,

Customer Question

my television is showing the upper portion of people, nothing more, I have worked with the settings and come to the term PIX Key to adjust the screen to the whole picture, at least I think that's what it does. I need help with locating the PIX Key or instructions on how to get the tv screen to show the complete picture.
Submitted: 2 years ago.
Category: TV
Expert:  TV Tech1 replied 2 years ago.

Is the picture filling the entire screen or is the bottom half dark or badly distorted? Look on the back for the TV's model number, and if it's hung on the wall, try to find the number on the TV's instruction book. You can always take a picture of your TV screen and use the paperclip button located above your response box to add it.