How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Nathan Your Own Question
Nathan, Installer
Category: TV
Satisfied Customers: 24894
Experience:  Custom home theater installer, authorized dealer top brands.
Type Your TV Question Here...
Nathan is online now
A new question is answered every 9 seconds

VSX-1122-K I am using it only. Video Components are

Customer Question

VSX-1122-K I am using it only for audio. Video Components are connected to tv hdmi. Using digital sound cabel to connect tv to VSX-1122-K.
Was working but I got into some mode where there is no soun
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

As an initial step, can you press the SPEAKERS button at the bottom left of the pioneer display? You may have got it on to the b speaker or off mode, instead of the usual A speaker setting.

Customer: replied 1 year ago.
that didn't help
Expert:  Nathan replied 1 year ago.

Thanks. Can you go into the speaker setup and check if you're able to get the test tones out of the receiver?
If not, next step is to check for any firmware updates, and following that a microprocessor reset.