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Joe
Joe, Technician
Category: TV
Satisfied Customers: 7251
Experience:  ASE cert tech for over 12 years, electronics has been my highest study, 4 years of home electronics
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I just replaced the bulb in my optoma hd 141x and hooked it

Customer Question

I just replaced the bulb in my optoma hd 141x and hooked it back up and as it was powering on it turned off and the red light will not come back on. I know it is a power issue can I replace the power source? Is this under my 1 year warranty?
Submitted: 1 year ago.
Category: TV
Expert:  Joe replied 1 year ago.

Hello,

Thank you for allowing me to assist you, my name is Joe and I will be happy to assist you with your concern today.

So long as you did not cause the problem then a power supply failure should be covered under a manufactures warranty or extended depending on what you have. You in most cases will not be allowed to fix the problem yourself under warranty or it can void any remaining warranty and also even if they sent a replacement for you then it would not be warrantied and thus why they must preform the repairs. You can contact customer service for warranty at:

Customer service:(###) ###-####br />1-***-***-****
(7am – 5pm PST)

Warranty: http://www.optomausa.com/warranty.aspx

If not under the warranty ie outside of year warranty, I can assist you in locating the correct replacement parts and diagnosing the problem.

Thank you!
- Joe

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