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Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 11267
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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Stuck in setup can't get passed channel scan. I have uverse

Customer Question

Stuck in setup can't get passed channel scan. I have uverse and should not need channel scan.
Submitted: 2 years ago.
Category: TV
Expert:  Shahid replied 2 years ago.

Hello, my name is*****'ll be happy to assist you.

Is the TV hooked to cable box for channels?

If so, have you tried to press Input/Source button on TV or its remote to get input source list and select correct video input where cable box video cable is plugged in to get picture?

OR try first video input, wait few seconds for picture, if still doesn't then try next video input till you get cable box picture on TV?

Please reply back with the result.

Thanks.

Customer: replied 2 years ago.
Thanks
Expert:  Shahid replied 2 years ago.

Problem resolved?

Expert:  Shahid replied 2 years ago.

If problem is resolved then a positive rating to answer would be greatly appreciated, please click on smiley face/star on this page then click submit/finish button so I can get credit on website for my work.

Regards,

Shahid.

Expert:  Shahid replied 2 years ago.

Hi there,

I wanted to briefly follow up with you and see how the info worked, and see if that accomplished what you were looking to do!

Please reply back here if there is additional questions.

Thank you.

Customer: replied 2 years ago.
Thanks all is well now
Expert:  Shahid replied 2 years ago.

Excellent, glad to know that problem is resolved. Please feel free to respond if you have any additional questions.

A positive rating to answer would be greatly appreciated, please click on smiley face/star on this page then click submit/finish button so I can get credit on website for my work.
Regards,

Shahid.

Expert:  Shahid replied 2 years ago.

Do you need any further assistance with TV issue?

Thanks.