Facing TV Problems? Ask a TV Technician.
Hello, my name is*****'ll be happy to assist you. I need additional info about TV to troubleshoot the problem.
- Can you please get me the model number written on back of TV?
- Have you tried to unplug TV and cable box power cords from wall outlet for 10 minutes to reset, replug back in and check?If not yet, can you try it now and reply back with the result?
Sorry for delayed reply, I was away from computer.
Do you have multimeter an can check volts on circuit board inside TV to troubleshoot the problem OR want diagnosis and approx cost on repair info?
I wanted to briefly follow up with you and see how the info worked, and see if that accomplished what you were looking to do!
Please reply back here if there is additional questions.