How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Anthony_Infotech Your Own Question
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14884
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Type Your TV Question Here...
Anthony_Infotech is online now
A new question is answered every 9 seconds

Our power was knocked out by lightning strike. Our Vizio LED

Customer Question

Our power was knocked out by lightning strike. Our Vizio LED has power but when we turn it on, it either keeps the big V on the screen endlessly or the "on" button blinks between yellow and white and eventually the V comes back. It is an XVT 423 SV LED LCD HDTV. We cannot turn it off with wheel on TV or with the remote, only by unplugging. Is it fried or is there something we can do.
Submitted: 2 years ago.
Category: TV
Expert:  Anthony_Infotech replied 2 years ago.
Hello my name is Anthony
Lightning is a real problem even with surge limiters which I hope you use
The TV has been damaged, from what you are saying it sounds like the main-board has took a hit and will probably need replacement however I have had both the power and main-boards damaged by lightning so its an unknown entity until board(s) are replaced.
I am sorry for dismal news on this if you have insurance please use it.
If you have technical ability I will be happy to help you with repairs please bare in mind though it can be more than one board damaged.
Let me know if you need more help or more info
A positive rating is appreciated thank you
Expert:  Anthony_Infotech replied 2 years ago.

Do you still require any more help with this please?

Let me know thank you