Facing TV Problems? Ask a TV Technician.
Okay thank you!
Excellent and I am glad to hear that. If you run into the problem again, you likely need to have DirecTv swap their box out, or change the cables out. The TV itself is fine on it's software and perfectly compatible, that is why I thought it odd that they told you that.
If you need further assistance let me know. Please do not forget to click a POSITIVE RATING before you go- as it's how I am credited for my work. You can follow up at any time, at no additional cost.
Do you need further assistance with this?