Facing TV Problems? Ask a TV Technician.
Hello, Offhand how do you receive broadcasts on this set- is it from a cable box?
Okay, when using any sort of cable box the TV's original remote is not used for changing channels- only the Comcast remote is.
So, yo would not be using the TV remote for channel changing in any case.
That's what has me somewhat confused about your question. Are you saying you were using the Samsung remote for changing channels?
You need to elaborate. If you're using a Comcast box- then you will use the Comcast remote to change channels. Not the Samsung remote. Please tell me when this issue occurred, and if you are saying that it worked before with THIS box?
Right that is correct. What I need to know is IF the box was working on this TV before or if it's the first time setting it up. Reason being is if it's a first time setup you need to run a channel scan. Please let me know.