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Aric
Aric, Technician
Category: TV
Satisfied Customers: 44955
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
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I have a 42 inch Sharp TV. This morning the audio will come

Customer Question

I have a 42 inch Sharp TV. This morning the audio will come on but you can't get a picture. What settings do I need to restore?
Submitted: 2 years ago.
Category: TV
Expert:  Aric replied 2 years ago.

Hello, There's no settings in the TV that will cause audio but no picture, so we need to look elsewhere for the root cause.

Please reply back with the following info:

1) Can you get the model number off the back of the Sharp?

2) How long have you owned it for?

3) If you go to the TV itself, or using it's ORIGINAL remote- does pressing MENU, or Volume bring these indicators on the screen? -Or does it remain pitch black?

Expert:  Aric replied 2 years ago.

Are you able to see my reply?