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Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 25422
Experience:  Custom home theater installer, authorized dealer top brands.
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Aric got new hp tv hooked into dvr great picture no sound

Customer Question

hello aric
got new hp tv hooked into dvr great picture no sound
pluged directly into cable dvr
Submitted: 2 years ago.
Category: TV
Expert:  Aric replied 2 years ago.

Hi, What's the model number of the HP monitor?

Also, what specific cables are being used from the DVR to the monitor?

Customer: replied 2 years ago.
did you get any of that?
Customer: replied 2 years ago.
did you get any of that?
my firewalls do not like this site
Expert:  Aric replied 2 years ago.
Nope, nothing else is posted here, you can scroll up to see all the replies.
Customer: replied 2 years ago.
did you get any of that?
my firewalls do not like this site
cant get the phone thing to work
hold on again
hstnd-3L02
Expert:  Aric replied 2 years ago.

Please reply back to this Info Request in FULL:

1) The MODEL NUMBER off of the BACK of the HP.

2) What cables between the DVR and the HP?

Customer: replied 2 years ago.
did you get any of that?
my firewalls do not like this site
cant get the phone thing to work
hold on again
hstnd-3L02
hp LC3040N HD READY LCD TV
Customer: replied 2 years ago.
did you get any of that?
my firewalls do not like this site
cant get the phone thing to work
hold on again
hstnd-3L02
hp LC3040N HD READY LCD Tv
on cables are power and input from dvr cable box
Customer: replied 2 years ago.
did you get any of that?
my firewalls do not like this site
cant get the phone thing to work
hold on again
hstnd-3L02
hp LC3040N HD READY LCD Tv
on cables are power and input from dvr cable box
you there?
Expert:  Aric replied 2 years ago.

Thank you- yes can you please not keep posting. Simply post once and wait for my reply.

I need to know what specific type of cabling is being used from the DVR to the HP- not just "Input". Can you elaborate so that I can help you.

Customer: replied 2 years ago.
call me
Expert:  Aric replied 2 years ago.

In other words when you say "Input" are you referring to a "VGA, Component Video, Composite Video, etc."? I need to know to determine if the correct cables are even in place for this. I don't use the phone call facility.

Customer: replied 2 years ago.
call me
no input from the cable output on my dvr
Customer: replied 2 years ago.
call me
no input from the cable output on my dvr
power and input that is all
no color cables
Customer: replied 2 years ago.
call me
no input from the cable output on my dvr
power and input that is all
no color cables
getting pop ups to use your phone service but i cant use them for some reason
Customer: replied 2 years ago.
call me
no input from the cable output on my dvr
power and input that is all
no color cables
getting pop ups to use your phone service but i cant use them for some reason
are you still helping me? got a msg
Aric has referred you to a new TV Technician. You'll get a response here and by email typically within 24 hours.
can u not help me?
am i being charged for this whatever it is?
Customer: replied 2 years ago.
call me
no input from the cable output on my dvr
power and input that is all
no color cables
getting pop ups to use your phone service but i cant use them for some reason
are you still helping me? got a msg
Aric has referred you to a new TV Technician. You'll get a response here and by email typically within 24 hours.
can u not help me?
am i being charged for this whatever it is?
hello
Expert:  Nathan replied 2 years ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble. If you still need help with this, I'm happy to do a call with you to speed up the process.

Expert:  Nathan replied 2 years ago.

To proceed with that though, I do need you to click that "get help" or accept service button to authorize the call.

If you prefer, we can continue here in chat form too, just let me know when you're ready.

Nathan