TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Panasonic, I have an ongoing problem with my connections to…

Customer Question
Panasonic, I have an ongoing problem...
Panasonic,
I have an ongoing problem with my connections to my recorder and entertainment system.
It all started when I replaced my aging Bose surround system (with Cambridge Audio MINX speaker system), the recorder (Panasonic Recorder DMR-XW385) and the receiver (a Marantz NR1601) and TV is a Samsung Series 7.
I lose connection, turn everything off to rest then it sometimes reconnects, have changed the cables twice and it comes back for a while.
We have now totally lost connection with a prompt on the TV with . . . "No signal - check connected devices, power cable connection and source connection".
The Panasonic shows has an error D9 and we cannot connect to the recorder at all now.
My query do you what the problem could be? and do you have technicians to help fix this?
regards,
Michael Hodges
Submitted: 3 years ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 4 minutes by:
8/14/2015
TV Technician: Nathan, Installer replied 3 years ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 31,377
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Michael.

Ask Your Own TV Question
TV Technician: Nathan, Installer replied 3 years ago

Which cords/cables are you using here?

Ask Your Own TV Question
TV Technician: Nathan, Installer replied 3 years ago

As an initial step, can you please hold the power button on front for 10+ seconds to reset it, and let me know if the same error message persists, or if you ever see anything else on the panasonic display such as u71, etc

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Nathan Your Own Question
Nathan
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 31,377
31,377 Satisfied Customers
Experience: Custom home theater installer, authorized dealer top brands.

Nathan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
While attempting to connect my Bose 321 system to a new
While attempting to connect my Bose 321 system to a new Samsung TV, I accidentally changed the format (?) from NTSC to PAL. Now nothing will show on the screen and I can't find any way to change it ba… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I just set up my new Samsung 6 series TV. The Netflix app
I just set up my new Samsung 6 series TV. The Netflix app will not play sound through my Bose surround sound system. other apps such as Prime video work. what am I doing wrong? … read more
Nathan
Nathan
Installer
Bachelors of Science
31,377 satisfied customers
I've got a Panasonic hd recorder.over the last two days I've
Hi,I've got a Panasonic hd recorder.over the last two days I've lost channel 2, … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My panaSONIC DVD RECORDER MODEL DMR-EZ47V DOES NOT RECORD MY
my panaSONIC DVD RECORDER MODEL DMR-EZ47V DOES NOT RECORD MY V OR DVR PROGRAMS. IT WAS WORKING WITH DIRECT TV, BUT ONCE HOOKED UP BY FIOS I ONLY CAN PLAY DVD.S. I HAVE A YAMAHA SURROUND SOUND AMP. A60… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
How do I get the wifi on my smart tv to work....there is no
How do I get the wifi on my smart tv to work....there is no signal. It is a TLCU65E5691FDS.I amin Australia… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I have a hitachi tv and it comes across the screen no sync
I have a hitachi tv and it comes across the screen no sync and it has sound but no picture… read more
Nathan
Nathan
Installer
Bachelors of Science
31,377 satisfied customers
When we hook our Panasonic recorder up to our palsonic tv we
When we hook our Panasonic recorder up to our palsonic tv we lose sound and the picture goes all funny. But when we hook it up to our smaller Hitachi tv it works fine.....not sure which to blame etc… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I just purchased a Samsung 8000-series, 65" monitor. I have
I just purchased a Samsung 8000-series, 65" monitor. I have a Yamaha RX-V471 Receiver and a 5.1 surround-speaker set up (Left Main, Center, Right Main, Left and Right Surround). TV signal is provided … read more
Steve
Steve
Chief Engineer
9 satisfied customers
Bissell Smith, Im trying to install the following: Kenwood
Bissell Smith, I'm trying to install the following: Kenwood VR-6070 (Audio Video Surround Receiver) Samsung LCD TV Series 630 / Model: LN46C630K1F Bose VCS-30 Series II Center/Surround Speaker System … read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I wish to connect my 55" LED Samsung TV UA55D6000 to my
I wish to connect my 55" LED Samsung TV UA55D6000 to my Panasonic DVD recorder. DMR-XW385I have tried but the TV instruruction manual does not help. Can you advise please. Noel xxxxx… read more
Steve
Steve
Chief Engineer
9 satisfied customers
I just purchased a Samsung Smart TV (model #UN55D7000LF) and
I just purchased a Samsung Smart TV (model #UN55D7000LF) and I'm having trouble with the picture quality. I've connected it to my Bose Lifestyle home entertainment system with VS-2 Video Enhancer and … read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I am installing my new Bose CineMate GS theater speaker system.
I am installing my new Bose CineMate GS theater speaker system. I have a Pioneer Elite Plasma 1140HD, a Panasonic DVD/VHS DMR-EZ48v and Direct Tv DVR box. I'm a Mac user too but that's my next questio… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
what does it mean when the volume to the tv doesnt work. i
what does it mean when the volume to the tv doesn't work. i have a bose surround system connected to it but i still don't have volume… read more
COMP_GURU
COMP_GURU
Management Engineering IT
Vocational, Technical or Trade Scho
7 satisfied customers
I have a plasma TV hooked up through Time Warner DVR box and
I have a plasma TV hooked up through Time Warner DVR box and a Bose surround sound system. I bought a samsumg blu ray player in the hopes I could hook it up and be able to download from netflix but so… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
About one year ago I purchased a TC-P50S1 TV ansapt960 surround
About one year ago I purchased a TC-P50S1 TV ansapt960 surround sound entertainment package with wireless remote control. I have not been able to get the TV sound to play through the entertainment sys… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
I am about to install a samsung 8000 (55 ) TV with a blue-ray
I am about to install a samsung 8000 (55") TV with a blue-ray disk included in the bundle with my SKy HD STB, and existing SOny DAVS880 surround sound system. what is the best method of connecting all… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a Toshiba 32AV505D LCD Tv. Is it possible to sonnect
I have a Toshiba 32AV505D LCD Tv. Is it possible to sonnect a surround sound system to this TV? And if I were to buy a home entertainment system with hdmi connections, would I be able to get surround … read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Im trying to connect my Panasonic TH-42PD50U TV with a Panasonic
I'm trying to connect my Panasonic TH-42PD50U TV with a Panasonic DMR EH75V, a DirecTv box, and a Bose Wave radio. Can anybody there give an optimum wiring hook-up so that I don't electrocute myself, … read more
Chuck Williams
Chuck Williams
Freelance Electronics Technician
Vocational, Technical or Trade Scho
3,774 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x