How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Nathan Your Own Question
Nathan, Installer
Category: TV
Satisfied Customers: 25852
Experience:  Custom home theater installer, authorized dealer top brands.
Type Your TV Question Here...
Nathan is online now
A new question is answered every 9 seconds

Panasonic, I have an ongoing problem with my connections to

Customer Question

I have an ongoing problem with my connections to my recorder and entertainment system.
It all started when I replaced my aging Bose surround system (with Cambridge Audio MINX speaker system), the recorder (Panasonic Recorder DMR-XW385) and the receiver (a Marantz NR1601) and TV is a Samsung Series 7.
I lose connection, turn everything off to rest then it sometimes reconnects, have changed the cables twice and it comes back for a while.
We have now totally lost connection with a prompt on the TV with . . . "No signal - check connected devices, power cable connection and source connection".
The Panasonic shows has an error D9 and we cannot connect to the recorder at all now.
My query do you what the problem could be? and do you have technicians to help fix this?
Michael Hodges
Submitted: 2 years ago.
Category: TV
Expert:  Nathan replied 2 years ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Michael.

Expert:  Nathan replied 2 years ago.

Which cords/cables are you using here?

Expert:  Nathan replied 2 years ago.

As an initial step, can you please hold the power button on front for 10+ seconds to reset it, and let me know if the same error message persists, or if you ever see anything else on the panasonic display such as u71, etc