How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

Power light blinks but TV will not turn on.

Customer Question

Power light blinks but TV will not turn on.
Submitted: 2 years ago.
Category: TV
Expert:  Jack replied 2 years ago.

Hello , my name is Jack
Perhaps I can help you with this problem but first could you please reply to me so i know you are there and we can proceed ?

Customer: replied 2 years ago.
I am here awaiting your reply
Expert:  Jack replied 2 years ago.

Thanks and please note this before we get started ;
Website charges if you ask for phone call = $18 ADDITIONAL ( not total ).

That being said , i would have a few questions ;

Expert:  Jack replied 2 years ago.

When you say " rebooted tv " , how did you do that ?

Could you please lookup your tv`s model number located on the back cover ?

Customer: replied 2 years ago.
sorry Jack! this is sounding like a scam. I unplugged the power cord and plugged it back in. The tv is a toshiba 42LX196
Expert:  Jack replied 2 years ago.

O.k , are we talking in present tense or past , as in " sounded "like a scam or still "sounding" like it ?

I`m a tech. doing this on his spare time for this website ,not a scam and i certainly would not want to waiste anybody`s time , especially mine so let me know if you wish to proceed but i`m not promising a miracle , i mean that if your tv needs repairs i will help you along but if you cannot do it yourself then we would be looking at a repair shop deal , that remains to be seen but i certainly cannot be there myself .