Facing TV Problems? Ask a TV Technician.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Is this just the vizio remote?Will the tv respond to the onboard button (power, input, etc)?
Will the tv respond to the cable remote (if programmed to operate it)?
To clarify also, will the tv not turn on at all?Or it will turn on, but once on will no longer respond to remote?
Do you still have normal picture/sound?