How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

42 INCH VIZIO DOESN'T RECOGNISE REMOTE CONTROL

Customer Question

42 INCH VIZIO DOESN'T RECOGNISE REMOTE CONTROL
Submitted: 2 years ago.
Category: TV
Expert:  Nathan replied 2 years ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Is this just the vizio remote?
Will the tv respond to the onboard button (power, input, etc)?

Will the tv respond to the cable remote (if programmed to operate it)?

To clarify also, will the tv not turn on at all?
Or it will turn on, but once on will no longer respond to remote?

Do you still have normal picture/sound?