How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Shahid Your Own Question
Shahid, Technician
Category: TV
Satisfied Customers: 11267
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
Type Your TV Question Here...
Shahid is online now
A new question is answered every 9 seconds

Just bought modle #m60-c3 and can't get power to stay on tv

Customer Question

just bought modle #m60-c3 and can't get power to stay on tv have tried different power sources help
Submitted: 2 years ago.
Category: TV
Expert:  Shahid replied 2 years ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- How old is the TV and how long it have had the problem?
- Does it show Vizio screen then shuts Off and turns back On itself or stays Off?
Customer: replied 2 years ago.
tv is brand new it does not light up
Expert:  Shahid replied 2 years ago.

ah OK, I'm sorry about it as it seems TV has some manufacturing fault and should be returned to store to get replacement. TV should turn On with Vizio logo screen when push power button then first time setup screen should appear, since screen doesn't light up that means some thing wrong inside TV so please return it to store and ask for replacement TV. I trust my input will help you out. Please feel free to respond if you have any additional questions.

A positive rating to answer would be greatly appreciated, please click on smiley face/star on this page then click submit/finish button so I can get credit on website for my work.


Expert:  Shahid replied 2 years ago.
Hi there,
I wanted to briefly follow up with you and see how the info worked, and see if that accomplished what you were looking to do!
Please reply back here if there is additional questions.
Thank you.