How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 17397
Experience:  Over 16 years of experience installing and repairing electronics.
Type Your TV Question Here...
Pete is online now
A new question is answered every 9 seconds

I get sound but noe piture on my Mitsubishi Projection TV

Customer Question

I get sound but noe piture on my Mitsubishi Projection TV Model WS-65819
Submitted: 1 year ago.
Category: TV
Expert:  Pete replied 1 year ago.

Hi there,

You have said "I receive sound but not picture. The power button won't stay on" -

I am wondering how you get sound if the power button won't stay on??

If you get sound briefly when you turn the TV on, but the TV then turns itself off, then most likely there is a failure in the power supply itself, or in the horizontal scan amplifier, or high voltage section.

A failure in the vertical amplifier could also cause an overload back to the power supply, depending on the nature of the failure.

The TV will require a repair to have the exact cause of the fault located and repaired.

Expert:  Pete replied 1 year ago.
I notice your rating for my service has not gone through...
Do you need any further assistance?