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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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We bought our Samsung Smart TV when we lived in the UAE in

Customer Question

Hi, we bought our Samsung Smart TV when we lived in the UAE in 2012. We have relocated the TV to Australia now that we are back home and have discovered that the standard option associated with channel selection is not available!! (channel tuning). Free to air TV is not available in the UAE so could it be that this particular TV will only function with pay TV?
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello, and sorry you're having problems. Can you please get me the model number off of the back of the TV?