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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My tv is a zenth 19' when I turn the tv on all the channels

Customer Question

my tv is a zenth 19' when I turn the tv on all the channels read not found then I go to the menu and I can't change the tv channel to 3 , my tv has cable on it but the select button won't move the channel it always says blocked they only channel I can't block is 2
Submitted: 2 years ago.
Category: TV
Expert:  Nathan replied 2 years ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What is the full model number of the tv?
How is the cable box connected to the tv (coax, composite, hdmi, etc)?

Expert:  Nathan replied 2 years ago.

Please follow up with me here, on your original question only.

By posting a new question rather than replying here, you are charged more and it delays my ability to respond.

Please view my earlier questions and reply back here with the requested detail for me to be able to help.



Customer: replied 2 years ago.
5y3272dt and the cable is hook through a Coax
Expert:  Nathan replied 2 years ago.

That doesn't appear to be a valid model, can you recheck please?
Can you also take a look at your cable box, does it have any other ports on the back, such as the red/white/yellow or hdmi?