TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

TV

Connecting 10 yr old plasma to antenna and converter box

Customer Question
tuner. We get sound...
Connecting 10 yr old plasma to antenna and converter box tuner. We get sound or picture but not both at the same time.
Submitted: 2 years ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 33 minutes by:
8/1/2015
TV Technician: Steven, Technician replied 2 years ago
Steven
Steven, Technician
Category: TV
Satisfied Customers: 2,772
Experience: Ma. Master Technician Lic. Authorized Warranty Support.
Verified

Hi, my name is ***** ***** you still need assistance with this?

Ask Your Own TV Question
TV Technician: Steven, Technician replied 2 years ago

Thank you, ***** ***** the model number of the TV?

Ask Your Own TV Question
Customer reply replied 2 years ago
We can't see it. It is a pioneer elite.
TV Technician: Steven, Technician replied 2 years ago

Unfortunately for me to help you I would need that to look up information, you may not need to use a converter box with the TV, you may be able to simply connect the antenna to the TV?

Ask Your Own TV Question
Customer reply replied 2 years ago
It doesn't have a coaxial input
TV Technician: Steven, Technician replied 2 years ago

Okay, how do you have the inverter box connected, the Yellow red and white composite input?

Ask Your Own TV Question
TV Technician: Steven, Technician replied 2 years ago

Okay, how do you have the inverter box connected, the Yellow red and white composite input?

Ask Your Own TV Question
Customer reply replied 2 years ago
Correct
TV Technician: Steven, Technician replied 2 years ago

Okay so what do you see on the screen when you switch to that input on the TV? do you see the menu from the converter box?

Ask Your Own TV Question
Customer reply replied 2 years ago
The input switcher, I see the tv, but switching channels, I see the converter box
TV Technician: Steven, Technician replied 2 years ago

I am not following you? should be able to use the converter box remote control to bring up a menu that will allow you to perform a channel scan and lock in all the channels with-in reach of your antenna? have you tried this yet?

Ask Your Own TV Question
Customer reply replied 2 years ago
the problem is, we have the channels on input 6, but we can only get the volume on input 1.
TV Technician: Steven, Technician replied 2 years ago

You don't have it connected correctly, can you upload a picture here of the connections on the back of the TV you are using? you don't have a model number, I need something to go on?

Ask Your Own TV Question
TV Technician: Steven, Technician replied 2 years ago

It seems you have the video connected to a different input then the audio?

Ask Your Own TV Question
Customer reply replied 2 years ago
One sec... That's what it thought. I'll get a pic
TV Technician: Steven, Technician replied 2 years ago

Okay,

Ask Your Own TV Question
Customer reply replied 2 years ago
I can't upload it
TV Technician: Steven, Technician replied 2 years ago

Okay, the inputs should be marked, video 1 2 etc? you need to connect the Yellow (video ) and the two Audio (Red and White) to the same input ? you have the video connected to one input and the audio to a different one.

Ask Your Own TV Question
Customer reply replied 2 years ago
There is only one video input, and the red and white ones are together
TV Technician: Steven, Technician replied 2 years ago

What do you mean together? are they right next to the Yellow?

Ask Your Own TV Question
Customer reply replied 2 years ago
There are brackets above the red and white indicating they should be put together. There are only red and white input s(about 4 sets of them) and then desperate from those is the yellow one.
TV Technician: Steven, Technician replied 2 years ago

The only way I can help you is if you upload a picture or get me the model number so I can see where you need to connect the cables too?

Ask Your Own TV Question
Customer reply replied 2 years ago
Ok
TV Technician: Steven, Technician replied 2 years ago

Once you get a picture uploaded or the model number I will help you get it connected correctly.

Ask Your Own TV Question
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2,950
2,950 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

2,772 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Remote control is broken for my westinghouse tv and I only
Remote control is broken for my westinghouse tv and I only see the power buttons where are the rest of the buttons? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,124 satisfied customers
Some functions on the remote control either don't work or
Some functions on the remote control either don't work or operate intermittently. It is not the handset as we replaced the handset and still have the same problems. Have done a reset on the TV without… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,676 satisfied customers
Bought a Rca universal remote control and can not work the
Hi bought a Rca universal remote control and can not work the TV … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,676 satisfied customers
I want to purchase a remote control for a Panasonic plasma
I want to purchase a remote control for a Panasonic plasma television manufactured in 2005 … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,653 satisfied customers
Ive lost the remote control for my 20 inch Hisense TV what
Ive lost the remote control for my 20 inch Hisense TV what kind of remote control can I buy to replace it? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,497 satisfied customers
My Samsung remote control is not working. I changed the
My Samsung remote control is not working. I changed the batteries, but still not working. My Direct TV remote is working, so can watch TV, but unable to use my Smart Hub. Don't know what to do. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,497 satisfied customers
My tv won't respond to the original remote control. Ive
My tv won't respond to the original remote control. … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,672 satisfied customers
II have a remote controlled outside rotating HD antenna that
II have a remote controlled outside rotating HD antenna that was supplied with a 40 ft, 75 ohm cable that works fine. When I added more cable to reach the tv, the antenna rotation stops working. Is th… read more
Harry
Harry
514 satisfied customers
How to program a tv without a remote control model
How to program a Phillips tv without a remote control model 32hfl5763lf7 … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Polaroid is not listed s one of the Directv remote control
Polaroid is not listed s one of the Directv remote control setup … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Remote control stopped working. Samsung model un40eh5000fxza
samsung model un40eh5000fxza I'm not sure of the year, maybe 5+ years old … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,672 satisfied customers
The remote controller no longer works on my sound bar
The remote controller no longer works on my sound bar model#S3820, How can I get a new one? Or, … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I am not able to turn TV on with remote control. Is there
I tried Westing house remote control and Comcast universal remocon … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,653 satisfied customers
Looking for a remote control replacement. PDP42V18HA
nothingt is working no matter what I do with the manual buttons I keep getting no aignal … read more
Louie
Louie
Technician
2,950 satisfied customers
The remote control will no longer work unless you are
The remote control will no longer work unless you are directly in front of the TV and within 8' of the TV. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,497 satisfied customers
Lost remote control for mt television. 32inch model
the remote was lost when I had new carpet put in last week … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
How can I get the remote control my tv remote control is
Hi sir how can I get the remote control my tv remote control is broken and my serial # LX20600039. … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,672 satisfied customers
The remote control for my plasma TV ( PDP 505HDG) is
The remote control for my plasma TV ( PDP 505HDG) is faulty.Where do I buy a replacement in Perth WA … read more
Sam Dennis Bradley
Sam Dennis Bradley
owner
Vocational, Technical or Trade School
59 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x