How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I have an 8 year old 50 inch Panasonic Def Plasma t.v. Model

Customer Question

I have an 8 year old 50 inch Panasonic Hi Def Plasma t.v. Model number TH-50PX75U. When watching Netflix, the picture and sound go in and out every 20 seconds or so. What's up with that?
Submitted: 2 years ago.
Category: TV
Expert:  Aric replied 2 years ago.
Hi, It's not likely you receive Netflix from Time Warner- as that's not an APP they have. So not sure why you'd reboot the TW box.
This TV is also too old to support Netflix directly- so there's some other device you haven't mentioned.
Please elaborate what is connected to the TV that you receive Netflix from (Roku, Blu Ray player, PWII Game Console, etc.).