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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a 65" Samsung TV with a dark area on the bottom third

Customer Question

I have a 65" Samsung TV with a dark area on the bottom third of the screen. I purchased the tv in March 2014.
Submitted: 2 years ago.
Category: TV
Expert:  Shahid replied 2 years ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- Can you please get me the model number written on back of TV?
- Did you buy extended warranty with the TV?
Customer: replied 2 years ago.
The TV is hanging on a wall - difficult to get model number. No extended warranty.
Expert:  Shahid replied 2 years ago.
OK, is it possible to take good picture of TV screen and post it here so I can view the dark area issue on TV?