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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Sound just went out

Customer Question

sound just went out
Submitted: 2 years ago.
Category: TV
Expert:  Nathan replied 2 years ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble. What is the make/model of your tv?Does this happen with all sources/inputs?
Customer: replied 2 years ago.
It is sony lcd projection tv. Model kdf55wf655. Yes it does happen with all sources.
Expert:  Nathan replied 2 years ago.
Thanks for confirming. Do you use the tvs internal speakers only, or any external system (soundbar, theater system, a/v receiver, etc)?
Customer: replied 2 years ago.
Both external and internal system is not working. Just booing sound.
Expert:  Nathan replied 2 years ago.
You are using both internal and external speakers? Can you tell me more about the external system? Make/model, how it's all connected, etc?