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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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When I push input the first 3 selections TV, sat,

Customer Question

when I push input for menu the first 3 selections TV, sat, & blue ray I can get. I can not get the other 6 selections. I need to get #7 video 1 for a VCR player I hooked up. TV model is TC-P42GT25 or TC-P50GT25 phone 1(###) ###-####**@******.*** thank you.
Submitted: 2 years ago.
Category: TV
Expert:  Nathan replied 2 years ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble.
Expert:  Nathan replied 2 years ago.
Is the issue that the other selections show but are grayed out or unable to be highlighted/selected?Or do those other input snot even show at all?
Customer: replied 2 years ago.
They all show the same, are there, not gray.
Expert:  Nathan replied 2 years ago.
I've sent you a phone support offer, please click that accept or get service button to continue by phone.