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I have a D24h-C1 tv and am trying to connect my att box as

Customer Question
well as my VHS/DVD player...
I have a D24h-C1 tv and am trying to connect my att box as well as my VHS/DVD player. I cannot get the DVD player to show on the tv. What connections do I need?
Submitted: 2 years ago.Category: TV
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7/22/2015
TV Technician: Louie, Technician replied 2 years ago
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2,950
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Hi and welcome to JustAnswer,Thank you for the question and your patience. Should you still need assistance for information purposes only...Initially, bear with us; re-confirm and post back with the complete model numbers of the AT&T box and the VHS/DVD player. Additionally, please describe how the cable box and the player were attempted to be connected to the TV using what kind of cable(s).
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Customer reply replied 2 years ago
well it is at my mothers house and I won't be back over there til tomorrow evening. how long do I get to have you answer this?
TV Technician: Louie, Technician replied 2 years ago
I understand and no prob. Post back with the information by then or when able.
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Customer reply replied 2 years ago
thank you
TV Technician: Louie, Technician replied 2 years ago
Cheers.
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Customer reply replied 2 years ago
I have the model #'s for the att box and sanyo progressive scan VCR/DVD
Customer reply replied 2 years ago
cable box is 1PN4320 and DVD is VRC420
TV Technician: Louie, Technician replied 2 years ago
Appreciate the additional information. What wires/cables were attempted to be used to connect the AT&T box and the VHS/DVD player to the TV? And would recording of AT&T programs using the Zenith be also required?
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Customer reply replied 2 years ago
I have the audio/video 2 wire and tried that. I tried a coax cable too from the DVD to the TV (its a Vizio)
TV Technician: Louie, Technician replied 2 years ago
Could you try connecting the Zenith to the Vizio using the "...coax cable..."? And then try playing a known to be good movie disc? And could the Vizio be set to Ch 3?Please post back if the movie (audio & video) shows/heard on the TV.
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Customer reply replied 2 years ago
I don't have a zenith anything. It's a sanyo progressive scan VHS/DVD combo player. I tried hooking up straight from the sanyo to the vizio (tv). can only get audio using the coax
TV Technician: Louie, Technician replied 2 years ago
Soory but yes; the Zenith is a rebranded Sanyo version. The same everything except the brand. Still, is there a switch at the back of the Sanyo for CH3 and CH4? If yes, with the TV set for Ch3, can you please check if the Sanyo is set for CH 3 ?
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Customer reply replied 2 years ago
oh ok. yes it's 3 and the tv is on 3 as well.
TV Technician: Louie, Technician replied 2 years ago
...and still audio only but no video?
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Customer reply replied 2 years ago
yes
Customer reply replied 2 years ago
do you think it advisable to try a different DVD player and see if maybe the video part of the DVD player is bad? does that ever go out in a DVD player?
TV Technician: Louie, Technician replied 2 years ago
Thanks for bearing with us; these questions are the only way to know what you are seeing.A possibility to consider is that the Sanyo is set for Progressive Scan but the TV is not set for this mode. Is there any button on the Sanyo remote for PS or Prog S. or Interlace Scan or something to that effect?
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Customer reply replied 2 years ago
no. not on the remote control either
TV Technician: Louie, Technician replied 2 years ago
I understand and perhaps you are correct; "...video part of the DVD player is bad?..." Have you tried the VHS if it would play correctly (audio & video) ?
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Customer reply replied 2 years ago
no sir. maybe I should try that tomorrow. Can I get back to you tomorrow evening?
TV Technician: Louie, Technician replied 2 years ago
Yes please; tomorrow or when able.
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Customer reply replied 2 years ago
thanks again
TV Technician: Louie, Technician replied 2 years ago
Cheers.
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Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2,950
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