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Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14772
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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We had a power failure while TV was on. Now no pic or sound

Customer Question

Hi we had a power failure while TV was on. Now no pic or sound - but the caption about what is on is visible.
Submitted: 2 years ago.
Category: TV
Expert:  Anthony_Infotech replied 2 years ago.
Hello my name is Anthony
Thanks for the Question
Its likely to be a problem with the box you are using as the set will have lost signals if the caption is up, please try a reboot of the box by unplugging the box from wallpower waiting 5 mins then replugging back in again, let me know if there is any change please.