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Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 15009
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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Have a vizio e5001-a1 led tv and hdmi ports aren't working.

Customer Question

Have a vizio e5001-a1 led tv and hdmi ports aren't working. component cable is to cable box. tried to connect dvd player to same component connection, it wouldn't recognize the dvd player. have a component switch box that does recognize cable box, but dvd still isn't recognized when i switch the box inputs.
Submitted: 2 years ago.
Category: TV
Expert:  Anthony_Infotech replied 2 years ago.
Hello my name is Anthony
Thanks for the Question
With this set the only reset is to reboot the set by unplugging it from wall-power however have a look in the menus for any set to "factory (or shipping) default" let me know if there is any change after doing that, before we move on