How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I have a Vizo - 10803P It was working great. I moved and

Customer Question

I have a Vizo - 10803P It was working great. I moved and when it was set up, I have a picture but with Red lines going Vertical, starting on the Right side. The longer it stays on, the bigger and wider the lines become.
How do we resolve this. I can't get any answers and my husband wants to get rid of it. Now if I remember, my tv screen is a (think) 50", therefore, Im
not ready to dispose of it until I know its a lost cause. If it can be fixed, please tell me how or where to go for help. Im hoping not to have to carry this tv to a service (Best Buy) to get fixed. Its too heavy for me to lift and get it to my car. OK - this is what I know. Cant you help?
Submitted: 2 years ago.
Category: TV
Expert:  Shahid replied 2 years ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- Can you please get me the model number off of your Vizio TV?
This info will help to troubleshoot the problem.