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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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How can I get a manual TV Model BN68-04027A-03

Customer Question

How can I get a manual for Samsung TV Model BN68-04027A-03???
Submitted: 2 years ago.
Category: TV
Expert:  Mike G. replied 2 years ago.
Hello, my name is***** am an independent tech connected to you via this pay for assistance website service. Your satisfaction is my top priority and in return your positive rating is the only way I will receive credit for my time. To get started we need more information (additional details may be required):
1. "BN68-04027A-03" is not a tv model number, it is a part number. So what is the model number of the Tv? see sticker on back of tv. Usually will begin with UN or LN
2. How long have you had the Tv?
3. Were you getting channels before? Who is your cable company?
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Customer: replied 2 years ago.
Actually what we need right now is to get the TV to work… We have had it less than 24 hours…The model Number is:
UN 32 EH4003….It did not come with a manual as it was a display item and they couldn't find the manual… Our telephone number is(###) ###-####. Please call and help us..Thank you very much in advance… Ben and ***** *****hill
Expert:  Mike G. replied 2 years ago.
Sorry not going to be able to call you, but am very happy to continue with you here on this website.
Are you using antenna or cable or satellite?
Who is your cable/sat company?
Is there a cable/sat box?
Customer: replied 2 years ago.
We are using satellite, Direct TVis our company and yes, there is a box….
Expert:  Mike G. replied 2 years ago.
What kind of connection goes from the Directv box to the tv?
What is the port on the tv called where you plugged that in?
Customer: replied 2 years ago.
Please telephone us…We are in our 80's and need to talk with you about answering your questions. Help us, please.
Customer: replied 2 years ago.
Sorry…. goodbye..
Expert:  Mike G. replied 2 years ago.
As I said, I am not able to call you from here.
Did you connect the Directv box to the back of the tv? what is that port called (it will be labeled on the tv)