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Richard, Technician
Category: TV
Satisfied Customers: 38519
Experience:  Avid TV Technician
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Samsung smart tv 3 d with voice control and lazer pointer I

Customer Question

Samsung smart tv 3 d with voice control and lazer pointer I thint 2014 model I pushed return and guide at same time it stoped working cai I fix it
Submitted: 2 years ago.
Category: TV
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Remove the power to the TV and wait 10 minutes.
Then connect the power to the TV, turn it on and tell em please if you are still having the issue.
Let me know the results please
Customer: replied 2 years ago.
No change
Expert:  Richard replied 2 years ago.
What is it exactly doing now? Is it turning on and frozen on a screen? Wont turn on at all?