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Need someone to help manually download firmware patch

Customer Question
for my tv I am technically...
Need someone to help manually download firmware patch for my tv
I am technically challenged but that is what Comcast wi fi specialist told me to say, thanks
Submitted: 3 years ago.Category: TV
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Answered in 1 minute by:
6/28/2015
TV Technician: Aric, Technician replied 3 years ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,776
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified
Hello, It's hard to tell if we can help or not without even knowing what TV we're dealing with.
Can you please tell me some more information so I can take a look?
In other words:
1) What is the model number off of the back of the TV?
2) What exactly is the set doing, or not doing?
3) How long have you owned it for?
4) What have you tried so far?
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