How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I have an LG 60 inch plasma that is 4 years old. It is putting

Customer Question

I have an LG 60 inch plasma that is 4 years old. It is putting pink and purple clouding in shadow areas. It is progressively getting worse.
Submitted: 2 years ago.
Category: TV
Expert:  Shahid replied 2 years ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- Is it possible for you to take a good picture of TV screen and attach it here or upload it any fiel sharing site and post here to file link so I can view the pink and purple clouding issue which will help to troubleshoot the problem?