TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I have an LG 60 inch plasma that is 4 years old. It is putting…

Customer Question
I have an LG 60...
I have an LG 60 inch plasma that is 4 years old. It is putting pink and purple clouding in shadow areas. It is progressively getting worse.
Submitted: 3 years ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 3 minutes by:
6/28/2015
TV Technician: Shahid, Technician replied 3 years ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,509
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- Is it possible for you to take a good picture of TV screen and attach it here or upload it any fiel sharing site and post here to file link so I can view the pink and purple clouding issue which will help to troubleshoot the problem?
Thanks.
Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
My LG 60PZ950 plasma tv is "pinking" (hard to describe).
My LG 60PZ950 plasma tv is "pinking" (hard to describe). Some pixels are turning pink in about a third of the screen - from one side to the other, depending on the colors that are being displayed. It … read more
Shahid
Shahid
Technician
13,509 satisfied customers
There appears to be a shadow or smudge in the center top of
There appears to be a shadow or smudge in the center top of the picture about 6 inches across. Almost looks like a cloud … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a Panasonic 52"plasma TV. Something similar to an
I have a Panasonic 52"plasma TV. Something similar to an irregular gray shadow (or cloud) has appeared on the screen. It appears to be between layers of glass in the screen. It will not come off with … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
Fussy 4 in wide bar going horizontal across lg plasma tv
fussy 4 in wide bar going horizontal across lg plasma tv same position about 6 in below top of screen more evident with bright back ground … read more
Shahid
Shahid
Technician
13,509 satisfied customers
I have a Panasonic Viera plasma 42 inch model TH42PZ85U. It
I have a Panasonic Viera plasma 42 inch model TH42PZ85U. It is a few years old and recently started showing small flashes of pink and blue when playing against a white background, such as a hockey gam… read more
Sam Dennis Bradley
Sam Dennis Bradley
owner
Vocational, Technical or Trade School
59 satisfied customers
Good evening. I have a Samsung 50 inch plasma. Bought in 2009.
Good evening. I have a Samsung 50 inch plasma. Bought in 2009. The display was replaced under warranty in 2010. Now I have a very thin vertical line about 1/4 distance from the left side of the tv. It… read more
PramitP
PramitP
Self-Employed
Diploma
9 satisfied customers
I have a JVC 65 inch projection TV that is about 8 years old.
I have a JVC 65 inch projection TV that is about 8 years old. I moved it yesterday and now the top of the screen is distorted it displays double leters with purple and green lines and when the screen … read more
Sam Dennis Bradley
Sam Dennis Bradley
owner
Vocational, Technical or Trade School
59 satisfied customers
my pioneer elite tv is approximately 6 years old, there are
my pioneer elite tv is approximately 6 years old, there are spots/lines of purple,pink,blue that appear mostly on light areas of our picture, is there a repair for this sympthom?… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I have a TH42PX60 that just developed a 4 inch band of green
I have a TH42PX60 that just developed a 4 inch band of green vertical screen lines on the left side of the panel. It occurred after I installed a new receiver. Switched out cables, disconnected and re… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
we have a 46 inch sony projection tv kp-46wt510 approx 7 or
we have a 46 inch sony projection tv kp-46wt510 approx 7 or 8 years old on the left side of the screen it is purple and green shadows and is real blurry the right side of the screen is just fine… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
i have an lg 42 inch tv that has a pink line going vertical
i have an lg 42 inch tv that has a pink line going vertical thru it sometimes its green sometimes its pink its about an inch wide what do i do i called the manufacturere but nothhing my boy had the sa… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
Im getting a black shadow on my vizio 46 inch tv. Is it the
I'm getting a black shadow on my vizio 46 inch tv. Is it the lamp that needs to be replaced and is it worth fixing. The tv is about 2 years old… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
346 satisfied customers
My Plasma HDTV has a permanent pink vertical line on the far
My Plasma HDTV has a permanent pink vertical line on the far right of the screen. How can I get rid of it or is there something wrong with the TV? I have re done the auto programme but it did not get … read more
Rod
Rod
TV & Communications Sys Repair
Graduate Certificate
2,355 satisfied customers
I have an LG 42 inch plasma tv - out of warranty. I am getting
I have an LG 42 inch plasma tv - out of warranty. I am getting a pixel storm I would say. I see pixels "sparkle" in many colors. It is most noticeable in black areas and occurs the most when say a box… read more
Jeff the TV Guy
Jeff the TV Guy
Service Technician
Vocational, Technical or Trade Scho
739 satisfied customers
My Samsung LCD Tv LE40R7 has started having colour problems.
My Samsung LCD Tv LE40R7 has started having colour problems. Black and shadows look shiney and reflective (almost like a negative). It has developed quickly and is getting worse in phases - occasional… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
I have a Panasonic Flatscreen 32 Television (not LCD or Plasma)
I have a Panasonic Flatscreen 32' Television (not LCD or Plasma) about 8 years old. The colour is now going and everythinh looks red or blue. Can this be put right?… read more
Chuck Williams
Chuck Williams
Freelance Electronics Technician
Vocational, Technical or Trade Scho
3,774 satisfied customers
On my panasonic plasma, if the picture shows a person and their
On my panasonic plasma, if the picture shows a person and their shadow is on a plain wall background, the outline of the shadow is highlighted with pink coloured pixels. Do you have any suggestions of… read more
freedml
freedml
Bachelor's Degree
12 satisfied customers
I have a Zenith Z50PX2D plasma tv. The picture quality is bad;
I have a Zenith Z50PX2D plasma tv. The picture quality is bad; still viewable, but the colors are mutted and out of focus. There are also hot spots that appear especially in flesh tone areas, as well … read more
Michael
Michael
Television Repair Technician
Associate Degree
65 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x