TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

My Olevia tv plays DVD's great, but tv has stopped. Remote…

Customer Question
My Olevia tv plays DVD's...
My Olevia tv plays DVD's great, but tv has stopped. Remote works to change to composite, but when I try to use it to change channels (no signal) the HDMI just flashes instead of changing any channels.
Submitted: 2 years ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 1 minute by:
6/26/2015
TV Technician: Aric, Technician replied 2 years ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,242
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified
Hello and sorry you're having problems. I may be able to help, but I need to ask for more info.
1) What is the model number off of the back of the TV?
2) Also you mentioned HDMI- and HDMI is only used when a cable box or SAT box is connected- and in this case you would use the Cable/SAT remote to change channels- not the TV remote. So can you please elaborate how you get your channels on this set?
Ask Your Own TV Question
Customer reply replied 2 years ago
I am using the remote that came with the tv. Tv and remote worked fine, then stopped one day. Changed batteries in remote, uplugged tv and plugged it back in. It almost seems like it's off channel 3 or something (I am dating myself here) but I can't get it to change channels if it is. I will go and get the model number. one minute please
Customer reply replied 2 years ago
Olevia 226-211 LCD -HDTV
TV Technician: Aric, Technician replied 2 years ago
More importantly than the Model Number- I need to know specifically how you receive channels on the TV- so there's no Cable/SAT box, and it's direct coaxial cable from the wall correct? If so, the TV is on the wrong INPUT and you need to use the Olevia remote to change the INPUT to the TV one (which is how you view your channels). If the TV flashed HDMI- then this means that it's on the HDMI INPUT and not the TV Input, so the Input must be changed. I believe Olevia uses a button called "Source". Can you check for this button please?
Ask Your Own TV Question
TV Technician: Aric, Technician replied 2 years ago
Yes, the button IS called "Source". Use the Source button to change the TV's Input to the "TV" setting- and off of the HDMI setting. Then you will be able to change channels- but only AFTER changing the Source back to TV. Try this and let me know what happens.
Ask Your Own TV Question
Customer reply replied 2 years ago
How could it magically change to the "wrong input"? It was working fine. I use the source button to change from composite for dvds to hdmi for tv. It changes and works on composite, but hdmi just comes on and says "no signal"
Customer reply replied 2 years ago
Doesm't work on remote or on tv itself-hope this is the hardest question you get all night!
TV Technician: Aric, Technician replied 2 years ago
Well then some of the info you gave is not correct- since HDMI is how a cable box plugs in and then the CABLE remote changes channels. So, if you have NO box (I asked that above) then the TV needs to go back to the TV Input. To clarify this, IS there a cable box, or is there not? If not, then there's no way you watch regular TV on HDMI.
Ask Your Own TV Question
Customer reply replied 2 years ago
There has never been a cable box -tv worked fine without it. Nothing changed except maybe it got hit by lightning
TV Technician: Aric, Technician replied 2 years ago
A coaxial cable doesn't plug into an HDMI port, and a coaxial cable is the only way the TV's internal tuner can be accessed. You use the original Olevia remote to change the Source and the TV's tuner when changing channels. If using HDMI, there's another box and another remote somewhere.
Ask Your Own TV Question
TV Technician: Aric, Technician replied 2 years ago
Please read the above carefully. HDMI does not access your TV's tuner.
Ask Your Own TV Question
Customer reply replied 2 years ago
I don't mean to be obstinate here, but there's no cable, just an antenna and regular network tv. Maybe that is what is throwing you off
TV Technician: Aric, Technician replied 2 years ago
Doesn't change anything- antenna plugs into the antenna jack on the back of the TV- not HDMI. You're on the wrong Input. Use the source button change it to TV. Let me know what happens.
Ask Your Own TV Question
Customer reply replied 2 years ago
The source button is NOT working, if you will kindly refer to an earlier text. It changes to composite for DVD but just says "no signal" now for any of the other setting. you're the expert, but I have been watching network tv on the HDMI setting. It gives me about 10 stations. 3 of which are home shopping
Customer reply replied 2 years ago
TV does not come on -on any "input" it can't be capacitors, because the screen looks great for DVDs
TV Technician: Aric, Technician replied 2 years ago
Ah okay, then the Mainboard is shot. You mentioned lightning- and can't change the sources. That's a pretty solid hint. This requires replacement of the Mainboard to fix the issue. The problem is Olevia has been out of business for about 5 years, and parts and rare to non-existent. To have a shop fix this would require replacement of the EEPROM on the Main at an average cost of $250 parts and labor. I'm sorry for the bad news, and this is one that canot be cost effectively repaired.
Ask Your Own TV Question
Customer reply replied 2 years ago
I'm sorry, but the lightning comment was a joke. How in hades could the main board not work but play DVDs and the screen looks great?
Customer reply replied 2 years ago
I know that Olevia is out of business and I thought this would be tough to do without anyone seeing the tv. But I am definitely NOT SATISFIED
TV Technician: Aric, Technician replied 2 years ago
I can't change the outcome here, and you're unable to change the Source you said using the button on the remote or the TV. I cannot fix that from here I'm afraid and I'm sorry for that. I'm sorry, but I will need to opt out- which simply opens the question for other Experts to assist. Please do not rate at this point, as it may hinder another from participating in this dialog. If you're not interested in any further assistance with this problem, you can self-refund by simply checking the HELP link below, or contacting Customer Service from the Home Page. http://ww2.justanswer.com/help/topics/142
Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Aric Your Own Question
Aric
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,242
47,242 Satisfied Customers
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company

Aric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have an LG LCD TV that has lost the color when connected
I have an LG LCD TV that has lost the color when connected to cable TV but works fine with all other video inputs (Composite and HDMI). It shows a clear image in B&W with slight red. I am thinking it … read more
Conrad
Conrad
Technician
Vocational, Technical or Trade Scho
946 satisfied customers
i am trying to program my sharp aquos lcd tv cable channels
i am trying to program my sharp aquos lcd tv cable channels and i cant get it done. what am i doing wrong… read more
TX_Engineer
TX_Engineer
Software Engineer
Bachelor's Degree
55 satisfied customers
insignia 32" lcd tv ns-L32Q-10A can not access channels menu.
insignia 32" lcd tv ns-L32Q-10A can not access channels menu. Others, picture, audio, & settings are good but channels is not active.… read more
Steven
Steven
Technician
Vocational, Technical or Trade Scho
1,429 satisfied customers
HDMI ports don't work. Insignia 46" 1080P LED LCD Model
Oh, TV is 7 yrs old. Haven't tried other inputs. TV has 3 HDMI ports, none work. They seemed to have gone out 1 at at a time. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,437 satisfied customers
Corrected antenna problem. Not able to receive images even
Corrected antenna problem. Not able to receive images even though a channel # may comeu … read more
Jack
Jack
technician
factory trained engineer
2,163 satisfied customers
Howcan I exit a screen which says I have no antenna
howcan I exit a screen which says I have no antenna connection which I have found out when I tried to set up my new sony Braviakdl-49w750e … read more
Electrotech2017
Electrotech2017
Audio and Video Technician
Vocational, Technical or Trade School
199 satisfied customers
Looking to replace my cable service with a Terk antenna and
Looking to replace my cable service with a Terk antenna and checking to see if the sony model UN40H5003AFXZA has a digital tuner in TV … read more
Aric
Aric
Technician
47,242 satisfied customers
Is this antenna only to replace cable, i.e., Comcast. Or,
Is this antenna only to replace cable, i.e., Comcast. Or, can it pull in Direct TV and/or Dish Network channels? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
RCA antenna 1935GM is there a stronger antenna available.
RCA antenna 1935GM is there a stronger antenna available … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Sharp lcd-RC1-14....sound no picture, An HDMI. I've tried
An HDMI. I've tried moving it to different ports but none are getting me a picture … read more
Jack
Jack
technician
factory trained engineer
2,163 satisfied customers
I have a panasonic lcd tv model no TH-L32U20A and no antenna
i have a panasonic lcd tv model no TH-L32U20A and no antenna or internet connection at the moment. can i use an indoor antenna … read more
Aric
Aric
Technician
47,242 satisfied customers
I have an antenna but ti need an antenna booster..can you
I have an antenna but ti need an antenna booster..can you give me some good advice as to what anteanna booster to get for my vizio TV? … read more
Aric
Aric
Technician
47,242 satisfied customers
After a storm, RCA L40FHD41YX9 turns on with solid blue power
After a storm, RCA L40FHD41YX9 turns on with solid blue power light, but no sound or picture. Was plugged in to a surge protector at the time, but maybe didn't work?… read more
Aric
Aric
Technician
47,242 satisfied customers
My LG LCD TV has developed a strange fault. I can only get
My LG LCD TV has developed a strange fault. I can only get a picture through the RF Aerial:The other connectors (COMPONENT and HDMI) show as No signal. I can get audio from the component input. Here's… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
341 satisfied customers
I have a Coby TFV3225 that has a problem with the colors changing
I have a Coby TFV3225 that has a problem with the colors changing hues on part of the screen. The top about 10% of the screen always looks perfect. The bottom 90% has a good picture but the colors kee… read more
Jack
Jack
technician
factory trained engineer
2,163 satisfied customers
I have a Samsung LNT4071FX/XAA 40 LCD TV that began flickering
I have a Samsung LNT4071FX/XAA 40" LCD TV that began flickering today. The screen flickers off and on no matter what the input. Adjusting the frequency response in the menu only makes the flickering g… read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
Sony KDF-E60A20 screen goes black after a few minutes. Green
Sony KDF-E60A20 screen goes black after a few minutes. Green light blinks approx. 35-36 times before tv goes back on.… read more
Aric
Aric
Technician
47,242 satisfied customers
Samsung LE32R4 LCD TV will not store channels. I have to run
Samsung LE32R4 LCD TV will not store channels. I have to run an 'auto store' from the D Menu each time I turn on from standby, but selecting 'Enter' after completion of the channel search fails to sto… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x