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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Tim. Got a 65 inch olevia TV model 265 fhd-t11. Sound cuts

Customer Question

Hi Tim. Got a 65 inch olevia TV model 265 fhd-t11. Sound cuts out after ten min. What's the problem? Thanks
Submitted: 2 years ago.
Category: TV
Expert:  Aric replied 2 years ago.
Hello and sorry you're having problems. I may be able to help, but I need to ask for more info.
1) When did this problem occur?
2) What is connected to the TV for sources (cable box, direct coaxial cable from the wall- no box, DVD player, etc.)?
3) Does the sound cut out with ALL sources- or if not, which ones does it cut out with?
4) Are you able to get the sound to come back on by shutting the TV off and turning it back on?