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Ask Shahid Your Own Question
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 11445
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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I have sony bravia kdl 32ex340 the red light is on but the

Customer Question

i have sony bravia kdl 32ex340
the red light is on but the remote nor the tv does anything
Submitted: 2 years ago.
Category: TV
Expert:  Shahid replied 2 years ago.
Hello, my name is***** be happy to assist you.
I'm sorry you are having trouble with the TV.
Please allow me to ask you a few questions to diagnose the problem.
- Does TV turn On and Off with each push of power button on TV or its remote?
- Does any thing/ menu appear when push menu/home button on TV or its remote?
Thanks.
Customer: replied 2 years ago.
nothing at all happens the red ight stays constant no picture or sound
Expert:  Shahid replied 2 years ago.
OK, how long TV left unplugged from power outlet, 10 minutes?
If not yet, can you try it now and reply back with the result?
Customer: replied 2 years ago.
un plugged it from wall will wait 10 minutes
Expert:  Shahid replied 2 years ago.
OK, take your time and reply back with the result.
Thanks.
Expert:  Shahid replied 2 years ago.
I'm still waiting here.
Please reply back with the result and if problem resolved then a positive rating to answer would be highly appreciated.
Thanks.
Customer: replied 2 years ago.
no change
Customer: replied 2 years ago.
u in there
Expert:  Shahid replied 2 years ago.
Sorry for delayed reply, internet has got some issues at my end.
Does TV power light stay solid or blink and does it change color when push power button?
Expert:  Shahid replied 2 years ago.
Hi,
Did you get above reply?
Thanks.