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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My TV has went all fuzzy,can you tell me what todo?

Customer Question

My TV has went all fuzzy,can you tell me what todo?
Submitted: 2 years ago.
Category: TV
Expert:  Shahid replied 2 years ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- Can you please elaborate 'all fuzzy' with bit more details?
- Does TV own menu comes clear/ normal when push menu button?
Thanks.
Customer: replied 2 years ago.
no
Expert:  Shahid replied 2 years ago.
OK, - Can you please elaborate 'all fuzzy' with bit more details?
Also, can you take a picture of TV screen and attach it here so I can view the fuzzy issue which will help to troubleshoot the issue bit quickly?
Thanks.
Customer: replied 2 years ago.
I don't know how to put a picture on here.It just looks like a million bugs on the TV.
Expert:  Shahid replied 2 years ago.
ah OK, did the screen hit by any thing hard?
Customer: replied 2 years ago.
NO
Expert:  Shahid replied 2 years ago.
OK, please check following link to view an image, does your TV screen look like that..
http://www.678pc.com/site1/wp-content/uploads/2014/07/Suwanee-Computer-Repair-LCD.jpg
http://wallpaperus.org/wallpapers/03/12/broken-lcd-1680x1050-wallpaper-770501.jpg
Customer: replied 2 years ago.
My daugther just told me it is fix,my husband came in and did it. Csn you cancel my creit card now.
Expert:  Shahid replied 2 years ago.
Nice, please contact customer service at***@******.*** for billing.
Thanks.