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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I need to know why I get screem reduced to about 60% of the

Customer Question

I need to know why I get screem reduced to about 60% of the normal size, I have to use hd- zoom to obtain the fuul size, but whem I change the channel the screem reduces again. what should I do to correct this. ?
Submitted: 2 years ago.
Category: TV
Expert:  Nathan replied 2 years ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble. What is the source of your content? Cable/satellite box, antenna, etc? Does this happen on other inputs as well (dvd, game, media/apps?What is the full model number of your tv (what you sent is the remote, not the tv). Nathan