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I need to know why I get screem reduced to about 60% of the…

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I need to know why...
I need to know why I get screem reduced to about 60% of the normal size, I have to use hd- zoom to obtain the fuul size, but whem I change the channel the screem reduces again. what should I do to correct this. ?
Submitted: 3 years ago.Category: TV
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Answered in 43 minutes by:
6/22/2015
TV Technician: Nathan, Installer replied 3 years ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 31,508
Experience: Custom home theater installer, authorized dealer top brands.
Verified
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble. What is the source of your content? Cable/satellite box, antenna, etc? Does this happen on other inputs as well (dvd, game, media/apps?What is the full model number of your tv (what you sent is the remote, not the tv). Nathan
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