How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jack Your Own Question
Jack, Technician
Category: TV
Satisfied Customers: 9543
Experience:  40 years experience as audio,video repair and installation tech
Type Your TV Question Here...
Jack is online now
A new question is answered every 9 seconds

I needf help to do a channel scan to get channel 3.

Customer Question

I needf help to do a channel scan to get channel 3.
Submitted: 2 years ago.
Category: TV
Expert:  Jack replied 2 years ago.
Hello , my name is Jack
Perhaps I can help you with this problem but first i would have a few questions ;
I would take it that you are trying to connect a piece of equipment to the tv using the cable/antenna terminal ?
Do you have the TV's original remote or a remote that will operate the TV's menu ?
Could you please lookup your tv`s model number located on the back cover ?
Customer: replied 2 years ago.
TV is connected to Dish but will not let me go to channel 3. Dish repair center advised me to call you. Model number of the TV is AM4070066147. remote available
Expert:  Jack replied 2 years ago.
O.k then I take it that you`ve been trying the channel up/down buttons .Have you tried to enter the digits 03 or 04 directly on the remote to see what that does ?
Expert:  Jack replied 2 years ago.
By the way , that is not the tv`s model number
Customer: replied 2 years ago.
Problem has corrected itself after about 18 hours of trying. Thanks
Expert:  Jack replied 2 years ago.
Much welcome and please do not forget to rate so i can get compensated for my time helping you.