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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My TV was working fine last night I turned it on today

Customer Question

my TV was working fine last night I turned it on today and it just displays as if it's in a negative format
Submitted: 2 years ago.
Category: TV
Customer: replied 2 years ago.
It just shows grey and yellow
Expert:  Mike G. replied 2 years ago.
Hello, my name is***** am an independent tech connected to you via this pay for assistance website service. Your satisfaction is my top priority and in return your positive rating is the only way I will receive credit for my time. To get started we need more information (additional details may be required):
1. How long have you had the Tv?
2. If you bring up the tv menu with the vizio remote or the button on the tv itself, does that menu look normal or is it also affected by the problem?
3. What have you done so far to try to resolve the issue?
** REPLY to continue **
** do NOT start a new question **
** REFRESH this page if you don't see my reply **
** IGNORE the subscription POP UPS **
Customer: replied 2 years ago.
I've fixed it. I unplugged it and waited 5 minutes. It is working now, sorry to bother you.
Expert:  Mike G. replied 2 years ago.
Customer: replied 2 years ago.
How do I cancel this service. I'll pay you for your time.
Expert:  Mike G. replied 2 years ago.
it's ok, I will notify customer service
Customer: replied 2 years ago.
When it was talking me herei signed up for a 7 day trial. Will that get canceled also?
Expert:  Mike G. replied 2 years ago.