TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

TV

I have a plasma tv and I just replaced the bulb reset the timer

Customer Question
and the screen still has...
I have a plasma tv and I just replaced the bulb reset the timer and the screen still has only a quarter of it that you can see could you tell me whats gon on the blink
Submitted: 2 years ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 2 minutes by:
6/20/2015
TV Technician: Aric, Technician replied 2 years ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 45,845
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified
Hello and sorry you're having problems. In order to determine what's causing this, I need to ask you for more information. 1) How long have you owned the set for and when did the problem occur?2) What is connected to the TV for sources (cable box, DVD player, etc.), and does this issue occur regardless of which source you're viewing from?3) If you press MENU using the original TV remote, or the MENU button on the TV itself- does the MENU display normally on the full screen?
Ask Your Own TV Question
Customer reply replied 2 years ago
bought it new in 2006 just an out side antenna no it does not a quarter of the screen is white and half of the screen is black
TV Technician: Aric, Technician replied 2 years ago
Thanks for the reply. So even with the TV's native MENU pulled up- it does not show normally on the screen? If so, this indicates a hardware failure in the set- more specifically in the Light Engine optics -which are what display the picture on the screen. Is this something you're looking to repair yourself, or are you looking for a repair estimate and service locator?
Ask Your Own TV Question
TV Technician: Aric, Technician replied 2 years ago
This isn't a setting or adjustment issue unfortunately as the TV's internal MENU supersedes all settings and connections, so we use this as a test to determine if the issue is something that requires repairs. The Light Engine in the set contains all of the optics that produce the image- so when we see this problem it's a fault somewhere in the Light Engine, and in many cases requires complete replacement of rebuilding of the Engine. The average cost for this type of repair is between $600-$800 parts and labor unfortunately as this is the most expensive component within the TV. I'm sorry for the bad news and wish there were a quick fix. If you do choose to have the set repaired you can use the link below to locate a tech in your area if you'd like: www.tvrepairpros.com If you need further assistance let me know. Please do not forget to click a POSITIVE RATING before you go- as it's how I am credited for my work. You can follow up at any time, at no additional cost.
Ask Your Own TV Question
TV Technician: Aric, Technician replied 2 years ago
Hello, I just wanted to follow up and see if you received the information you were looking for?
Ask Your Own TV Question
Ask Aric Your Own Question
Aric
Aric
Aric, Technician
Category: TV
Satisfied Customers: 45,845
45,845 Satisfied Customers
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company

Aric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Trying to set up antenna TV and when channels are scanned it
trying to set up antenna TV and when channels are scanned it does not find any channels - zero … read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
31 satisfied customers
I am trying to hook up a flat antennae. I have the unit
I am trying to hook up a flat antennae. I have the unit hooked up, but the screen says “no signal”. … read more
Aric
Aric
Technician
45,845 satisfied customers
Got an over the air antenna to install, but its asking for a
Got an over the air antenna to install, but its asking for a access code … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,672 satisfied customers
My cable antenna in port just broke. Is there any way to fix
My cable antenna in port just broke. Is there any way to fix this or work around it? … read more
Aric
Aric
Technician
45,845 satisfied customers
I'm trying to connect a Clear TV X-72 HDTV indoor antenna to
I'm trying to connect a Clear TV X-72 HDTV indoor antenna to my Haier 19 in TV Model L19B1120 … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Is the EZ Antenna legal? My husband wants it but the bills
HiIs the EZ Antenna legal? My husband wants it but the bills are in my name so I want to be sure this is valid and legal before we buy it.Thanks… read more
Aric
Aric
Technician
45,845 satisfied customers
WHICH ANTENNA CABLE IS SUITABLE FOR LG OLED TV? CURVED
WORKS WELL WITH HDMI I WANT TO TRY USING PLUG/SOCKET AT … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,281 satisfied customers
Our TV was working fine off of a outside Antenna and Sling
Our TV was working fine off of a outside Antenna and Sling tv internet line. But now it will not pickup the signal on the antenna. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,497 satisfied customers
Will not recognize antenna. Panasonic model PT-53TW53G. Only
Only use antenna ports. Neither ports recognize antenna. States to attach antenna. … read more
Aric
Aric
Technician
45,845 satisfied customers
Antenna will not turn can it be greased ive had it for
antenna will not turn can it be greased ive had it for several years and not used it … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,124 satisfied customers
I have a KDLW700b. Direct antenna input. It is stuck on a
I have a KDLW700b. Direct antenna input. It is stuck on a 4:3 ratio. When I press the aspect ratio button it says "Feature not available with current signal". … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,124 satisfied customers
I'm attempting to install an analog antenna to my sharp
I'm attempting to install an analog antenna to my sharp aquos with no luck. I can switch the input from hdmi to TV and it will switch to a snow screen but the Teri antenna does not seem to picking up … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,497 satisfied customers
My antenna that came with the tv gradually stopped scanning
My antenna that came with the tv gradually stopped scanning any channels and the channels I could get had lines across the screen and hundreds of little rectangles making it impossible to see anything… read more
Harry
Harry
536 satisfied customers
Attempting to use digital antenna, and keep getting prompted
attempting to use digital antenna, and keep getting prompted for password ***** some channels … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,497 satisfied customers
My daughters television reads no signal with a new antenna.
My daughters television reads no signal with a new antenna … read more
Cabletech
Cabletech
High School or GED
140 satisfied customers
I have plugged in a antenna and it says no master list it
I have plugged in a antenna and it says no master list it was previously on dish … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I'm trying to connect a HD Antenna to a Vizio TV. 'No
I'm trying to connect a HD Antenna to a Vizio TV. 'No Channels in Master List. Where do I go after the input is on TV? … read more
Cabletech
Cabletech
High School or GED
140 satisfied customers
I have just got a tvfox antenna but I can't get antenna or
Hi,I have just got a tvfox antenna but I can't get antenna or air on my panasnic TV source … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,124 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x