TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I have a plasma tv and I just replaced the bulb reset the timer…

Customer Question
I have a plasma tv...
I have a plasma tv and I just replaced the bulb reset the timer and the screen still has only a quarter of it that you can see could you tell me whats gon on the blink
Submitted: 2 years ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 2 minutes by:
6/20/2015
TV Technician: Aric, Technician replied 2 years ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 46,965
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified
Hello and sorry you're having problems. In order to determine what's causing this, I need to ask you for more information. 1) How long have you owned the set for and when did the problem occur?2) What is connected to the TV for sources (cable box, DVD player, etc.), and does this issue occur regardless of which source you're viewing from?3) If you press MENU using the original TV remote, or the MENU button on the TV itself- does the MENU display normally on the full screen?
Ask Your Own TV Question
Customer reply replied 2 years ago
bought it new in 2006 just an out side antenna no it does not a quarter of the screen is white and half of the screen is black
TV Technician: Aric, Technician replied 2 years ago
Thanks for the reply. So even with the TV's native MENU pulled up- it does not show normally on the screen? If so, this indicates a hardware failure in the set- more specifically in the Light Engine optics -which are what display the picture on the screen. Is this something you're looking to repair yourself, or are you looking for a repair estimate and service locator?
Ask Your Own TV Question
TV Technician: Aric, Technician replied 2 years ago
This isn't a setting or adjustment issue unfortunately as the TV's internal MENU supersedes all settings and connections, so we use this as a test to determine if the issue is something that requires repairs. The Light Engine in the set contains all of the optics that produce the image- so when we see this problem it's a fault somewhere in the Light Engine, and in many cases requires complete replacement of rebuilding of the Engine. The average cost for this type of repair is between $600-$800 parts and labor unfortunately as this is the most expensive component within the TV. I'm sorry for the bad news and wish there were a quick fix. If you do choose to have the set repaired you can use the link below to locate a tech in your area if you'd like: www.tvrepairpros.com If you need further assistance let me know. Please do not forget to click a POSITIVE RATING before you go- as it's how I am credited for my work. You can follow up at any time, at no additional cost.
Ask Your Own TV Question
TV Technician: Aric, Technician replied 2 years ago
Hello, I just wanted to follow up and see if you received the information you were looking for?
Ask Your Own TV Question
Was this answer helpful?
Ask Aric Your Own Question
Aric
Aric
Aric, Technician
Category: TV
Satisfied Customers: 46,965
46,965 Satisfied Customers
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company

Aric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Pioneer plasma tv has no sound
Pioneer plasma tv has no sound… read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
288 satisfied customers
Can I hookup a regular outside antenna to my tv. Just bought
Just bought it today vizio home theater model E50x-E1 … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
Is this antenna only to replace cable, i.e., Comcast. Or,
Is this antenna only to replace cable, i.e., Comcast. Or, can it pull in Direct TV and/or Dish Network channels? … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
We are trying to select the antenna and our remote is not
We are trying to select the antenna and our remote is not working correctly. The remote has the light turn on. Sometimes it will turn on and off the tv but not most of the time. We are trying to hook … read more
Harry
Harry
1,665 satisfied customers
The skywire tv antennae will not pick up anything. Juat get
The skywire tv antennae will not pick up anything. Juat get No signal. … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I recently purchased an antenna for my vizio tv, model
I recently purchased an antenna for my vizio tv, model E320-B2. I cannot get all the channels to scan. Two of the local channels CBS and Fox fail to scan into channels available to watch. I have anoth… read more
Louie
Louie
Technician
Associate Degree
2,950 satisfied customers
I am trying to change from cable to a antennae. I get into
I am trying to change from cable to a antennae. I get into the menu and the channel button is blnked out so i can't switch it over … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
RCA antenna 1935GM is there a stronger antenna available.
RCA antenna 1935GM is there a stronger antenna available … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Bought antenna for tv,everything hook on correctly,channel
bought antenna for tv,everything hook on correctly,channel selection stuck on 2 … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,412 satisfied customers
Bought antenna for tv,everything hook on correctly,channel
bought antenna for tv,everything hook on correctly,channel selection stuck on 2 … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I bought an indoor EZtv antenna and my Emerson LF501EM5F tv
I bought an indoor EZtv antenna and my Emerson LF501EM5F tv after auto scan shows no signal … read more
Jack
Jack
technician
factory trained engineer
2,163 satisfied customers
I just ordered a tv antenna and amplifier but forgot to
I just ordered a tv antenna and amplifier but forgot to check if a HD TV was necessary or does it work with all tvs? … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Can a wireless antenna be disconnected from a yamaha
can a wireless antenna be disconnected from a yamaha receiver … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Trying to connect antenna. Model =UN32EH4000FXZA. THE MENU
Yes antenna air auto program analog or digital std hex orc don't know… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Trying to change to antenna but not successful. 10 years
Trying to change to antenna but not successful JA: What's the brand and model number of your TV? How old is it? Customer: 10 years old, ecohd JA: Does the TV menu work? Do you have the same problem on… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Just plugged in an antenna. Orleans. It says “No Signal” on
Just plugged in an antenna JA: What's the brand and model number of your TV? How old is it? Customer: i'm I New Orleans JA: Does the TV menu work? Do you have the same problem on all sources/inputs? C… read more
Aric
Aric
Technician
46,965 satisfied customers
Will FOX TV indoor antenna receive "Netflix" as a channel??
will FOX TV indoor antenna receive "Netflix" as a channel?? With a subscription of course. … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have an antenna but ti need an antenna booster..can you
I have an antenna but ti need an antenna booster..can you give me some good advice as to what anteanna booster to get for my vizio TV? … read more
Aric
Aric
Technician
46,965 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x