TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I have a Panasonic TC-P65GT50-2 HDTV,and all 4 HDMI inputs…

Customer Question
I have a Panasonic TC-P65GT50-2...
I have a Panasonic TC-P65GT50-2 HDTV,and all 4 HDMI inputs are inoperative after an electrical storm. Unplugging all components for 30 minutes and returning to default settings did not help. What circuit board (or boards) is the likely culprit? Smart TV internet is fine and picture is undamaged. Have not tested component input as would need help to dismount. Also,cable box and receiver were damaged.
Submitted: 3 years ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
6/19/2015
TV Technician: Shahid, Technician replied 3 years ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,480
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified
Hello, my name is*****'ll be happy to assist you.I'm sorry you are having trouble with the TV.HDMI processor chip on main board would have damaged due to electrical storm and entire main board of TV will need to be replaced which will help to resolve the problem as such circuit boards can not be repaired on component level.Required main board (known as A Board) part number is ***** (TNPH0988UD) that can be used to search/ google to get price info to order it, replacement of board would not be difficult as no soldering work is needed.Please check following link to view A Board image which will help to locate it in TV..http://www.shopjimmy.com/panasonic-txn-a1qyuus-a-board-for-tc-p65gt50.htmIf you are not comfortable working on it yourself then you may please use following link to get list of TV repair shops in area which will help to get repair quote...http://www.tvrepairpros.com/I trust my input will help you out. Please feel free to respond if you have any additional questions.A positive rating to answer would be greatly appreciated, please click on smiley face/star on this page then click submit/finish button so I can get credit on website for my work. Regards,Shahid.
Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shahid Your Own Question
Shahid
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,480
13,480 Satisfied Customers
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech

Shahid is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Hdmi ports not working on PANASONIC VIERA 55ST50. Reset did
hdmi ports not working on PANASONIC VIERA 55ST50. Reset did not fix it. Need to replace the board, but not sure which one or what part #. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Ref: Panasonic 50 inch Viera TV HDMI ports no longer
Ref: Panasonic 50 inch Viera TV HDMI ports no longer working.. 99% sure the port board is defective, possibly from lightning Model TC-P50S2.. If no "quick fix, where can I get HDMI board? … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I recently diagnosed an HDMI connection problem with one of
I recently diagnosed an HDMI connection problem with one of the technicians. I have a Panasonic Viera (TC-P50UT50) that has one HDMI port that failed and the other had frequent intermittent drop outs … read more
Shahid
Shahid
Technician
High School or GED
13,480 satisfied customers
Xvt553sv is my model of tv, tv works with netflix and any
xvt553sv is my model of tv, tv works with netflix and any app belt in, but will display no signal on any of the HDMI ports.??… read more
Shahid
Shahid
Technician
High School or GED
13,480 satisfied customers
I have a Panasonic TC-P50ST30 plasma flat screen that will
I have a Panasonic TC-P50ST30 plasma flat screen that will not turn on after a recent lightning storm. Have replaced the power board without any change. No LED, no relay click . . . basically nothing … read more
Shahid
Shahid
Technician
High School or GED
13,480 satisfied customers
I have a panasonic p55st50 plasma tv. The HDMI inputs will
I have a panasonic p55st50 plasma tv. The HDMI inputs will not work with my tivo box, after an electrical storm. My blue ray works fine though, using the same hdmi cords and inputs. Cable company says… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My 2 year old Panasonic TC-P65GT50 suddenly shows "no input"
My 2 year old Panasonic TC-P65GT50 suddenly shows "no input" on the 2 HDMI inputs that I use HDMI 1 & 3. I tried switching the cables to the empty HDMI inputs 2 & 4 but the same thing happens. The dev… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Dan, I've got a Panasonic TC-P50GT30. All (4) HDMI connections
Hi Dan, I've got a Panasonic TC-P50GT30. All (4) HDMI connections now shot. 1&2 went a couple yrs ago and now 3&4... must be very sensitive as nothing else affected. They went in pairs because only tw… read more
Shahid
Shahid
Technician
High School or GED
13,480 satisfied customers
Bad t-storms electric on off several times. Turn on verea st50
Bad t-storms electric on off several times. Turn on verea st50 2 years old all hdmi ports no signal smart tv part works. Ports connected to cable roku and rasberrypi Media player. Did all the usual an… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I have a Panasonic TV model # ***** that was fried in
I have a Panasonic TV model # ***** that was fried in an electrical storm. What parts do I most likely need to replace to get it working again?… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
after a lightning strike near the house the other night, my
after a lightning strike near the house the other night, my 50" panasonic tv quit showing a picture from any input. It turns on and the menus show up on the screen but it doesn't see the cable box or … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
My sharp LC-52SB55U cut off during a lightning storm. Now
My sharp LC-52SB55U cut off during a lightning storm. Now I have blinking lights and no picture. The power and the OPC lights blink once together then the power light blinks by itself twice more. This… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have Panasonic plasma TV, model TC-42PX24. There was a recent
I have Panasonic plasma TV, model TC-42PX24. There was a recent electrical storm and it appears to have zapped my HDMI connection (both inputs don't seem to work). I got no "input" from my satellite r… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
Hello, We had a bad lightning storm last night, and there
Hello, We had a bad lightning storm last night, and there was a strike nearby. My 58" Panasonic Plasma TV is not working. When you turn on the TV, you hear the click of the tv turn on, and the red lig… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a panasonic TC 54pc14 Plasma TV, yesterday we had a
I have a panasonic TC 54pc14 Plasma TV, yesterday we had a lightning storm. A lightning bolt hit very close to the house. The lightning took out my Dish fron dish network. Now none of my HDMI ports wo… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
We have a M420NV LCD LED HDTV which we purchased 8-13-10. We
We have a M420NV LCD LED HDTV which we purchased 8-13-10. We love it, but about 2 weeks ago there was a powerful electrical storm overhead and we discovered the next day that our 4 HDMI inputs were no… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
i have a 32 inch westinghouse lcd that is a couple years old.
i have a 32 inch westinghouse lcd that is a couple years old. I turned it on and now the screen is not displaying properly. The input page menu etc do not come up as they should. When i put it to the … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
my panasonic blu ray hdmi connection to my westinghouse 52
my panasonic blu ray hdmi connection to my westinghouse 52 inch 1080 hdtv does not work, why… read more
ProTV and Audio
ProTV and Audio
Principal. Engineering Technician
Bachelor\u0027s Degree
939 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x