TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Mt tv interrupted a movie and has been endlessly updating and…

Customer Question
Mt tv interrupted a movie...
Mt tv interrupted a movie and has been endlessly updating and reloading. The logo says Yahoo. I have never had this happen before with my smart tv. What can I do ?
Submitted: 3 years ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 1 minute by:
6/17/2015
TV Technician: Aric, Technician replied 3 years ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,783
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified
Hello and sorry you're having problems. I may be able to help, but I need to ask for more info.
1) How long have you owned the set for and when did the problem occur?
2) Is the TV connected to the internet?
Ask Your Own TV Question
TV Technician: Aric, Technician replied 3 years ago
I just did some research on this problem and it appears to be on Vizio's end. There was a post on their Facebook page 10 hours ago stating tat an update they were trying to do was pulled back- and this is causing the issue. The post is below:
http://www.stltoday.com/news/local/vizio-reports-tv-update-problems-on-its-facebook-page/article_c22aa9b0-5e9b-5a0d-b143-1683d088cf8d.html
Vizio's attempt at a fix is below:
https://www.facebook.com/vizio/posts/10152806075031637
If the issue persists, it is something Vizio NEEDS to fix on their end, and you would need to contact them below:
VIZIO:
https://support.vizio.com/
I'm sorry for the bad news and wish there were a quick fix, but this is an internal Vizio issue causing the problem.
If you need further assistance let me know. Please do not forget to click a POSITIVE RATING before you go- as it's how I am credited for my work. You can follow up at any time, at no additional cost.
Ask Your Own TV Question
TV Technician: Aric, Technician replied 3 years ago
Hello, I just wanted to follow up and see if you received the information you were looking for?
Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Aric Your Own Question
Aric
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,783
47,783 Satisfied Customers
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company

Aric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Video is intermittently interrupted by numerous colors. Can
video is intermittently interrupted by numerous colors. Can last for a sec or several sec … read more
Harry
Harry
2,172 satisfied customers
Stan cut out in the middle of a movie and went back to TVs.
Stan cut out in the middle of a movie and went back to TVs. When I tried to go. … read more
Harry
Harry
2,172 satisfied customers
I have a LG Smart TV and I'm unable to update Netflix which
I have a LG Smart TV and I'm unable to update Netflix which keeps me from watching my programs. Can you help me? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
How do I get Amazon Prime Movies on my Samsung smart
How do I get Amazon Prime Movies on my Samsung smart tv...you have lots of movie apps but not Amazon Prime movie app??? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
For a time i have been accessing my feeln logo to watch my
for a long time i have been accessing my feeln logo to watch my free movies, then 5 days ago the logo was gone and replaced with a logo hallmark instant movies, i click on it and get the same screen i… read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
Im trying to tie my amazon prime movies in to my e40-do
im trying to tie my amazon prime movies in to my e40-do without sucess. other servies such as cw work fine. your comments pls … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My samsung smart tv shows a message saying: please go into
Hi my samsung smart tv shows a message saying: please go into service mode and setup below options -Type, Local Set, Front Color Option … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I have a Samsung smart tv and cannot get it to pair with my
I have a Samsung smart tv and cannot get it to pair with my JBL soundbar yet my Samsung smart phone will pair up fine. I am using the Monster brand HDMI CABLE and audio sounds muffled when I try to wa… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
Looking for way to receive amazon movies on my Vizio smart
looking for way to receive amazon movies on my Vizio smart tv. I have netflix , yahoo, hula and several others but need the amazon hook up … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
What is my smart tvs screen setting im trying to download
what is my smart tvs screen setting im trying to download firefox … read more
JustAnswer
JustAnswer
It wont accept my yahoo login for yahoo apps, just a minute.
4 yrs. i just tried to use it. neflix, hula, amazon prime works with log ins … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
42" LG Smart TV has stopped playing next video on Youtube,
42" LG Smart TV has stopped playing next video on Youtube, says it is loading but just shows turning circle in middle of screen and often just loses WiFi signal, have to wait a few minutes before relo… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
SONY BRAVIA KDL-55H....all of a sudden Netflix will not work
SONY BRAVIA KDL-55H....all of a sudden Netflix will not work with movies I have never selected...but movies I have already selected and seen will play.… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
47" LG smart TV. How to get the sufficient bandwidth?
I have a 47" LG smart TV. Just recently when I am watching an Amazon movie or others I will see a signal saying "insufficient bandwidth" and I hit the button saying play anyway. How can I get the suff… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Why does the Samsung screensaver come on during watching anything
Why does the Samsung screensaver come on during watching anything on our smart tv and how can it be disabled? Samsung Model: UA50JU6400WXXXY.… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Again. I wrote a long note a few minutes ago. Sigh. Ok...here
Hi again. I wrote a long note a few minutes ago. Sigh. Ok...here goes again: Have owned nothing but Sony or Samsung TVs forever. They were the BEST hands down! My husband got me a 44 or 45" LCD SMART … read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
Samsung blue ray suddenly quit... would not reload current
samsung blue ray suddenly quit . . . would not reload current movie . . . netlix suggested tv was the problem . . . update suggested? i am not internet savvy . . . i havd merly hit the wrong entry in … read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have an older 20" Magnavox w/Smart Sound, 20MS3442/17 Model
I have an older 20" Magnavox w/Smart Sound, 20MS3442/17 Model . Channel 25, (USA) has a voice-over on programs which annoying- I can see the picture, and the sound is okay- don't know why this is happ… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x