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Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 17683
Experience:  Over 16 years of experience installing and repairing electronics.
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My lg monitor just stopped working but the functions on my

Customer Question

my lg monitor just stopped working but the functions on my toshiba tv are fine. Is ther anything I could do here\/
Submitted: 2 years ago.
Category: TV
Expert:  Pete replied 2 years ago.
Hello,
I am Pete, and I'll be happy to assist with your question today.
What is the model number of the LG monitor?
Customer: replied 2 years ago.
AKB73575421....found bottom right corner
Customer: replied 2 years ago.
is this number sufficient?
Customer: replied 2 years ago.
is this no. sufficient?
Customer: replied 2 years ago.
hello?
Expert:  Pete replied 2 years ago.
This is the model number of a remote control for a LG soundbar, correct?
So, are you saying that this remote control no longer works at all?
Customer: replied 2 years ago.
Yes Pete,correct.
Expert:  Pete replied 2 years ago.
Ok, so you could try replacing the batteries if you haven't already done so.
If the remote control still won't respond then you can obtain a replacement:
http://www.searspartsdirect.com/part-number/akb73575421/0057/614.html
Customer: replied 2 years ago.
I will exchange batteries for the second time.
Expert:  Pete replied 2 years ago.
Ok, let me know how it goes...
Customer: replied 2 years ago.
I changed batteries but no response Pete.
Expert:  Pete replied 2 years ago.
Ok, then it has likely suffered some kind of damage or internal fault and will need to be replaced.
Customer: replied 2 years ago.
I will order one from the site you left at the beginning?
Expert:  Pete replied 2 years ago.
Yes you can order one from Sears or from Amazon.
Customer: replied 2 years ago.
I have bought the sound bar within the last year and will there be a cost NB: will they need a bill as i've bought the sound bar within the past year.
Expert:  Pete replied 2 years ago.
If it is still under warranty then the remote control would also be covered by the warranty, and you could contact the retailer you purchased it from to obtain a replacement remote control instead.
Customer: replied 2 years ago.
shall do....thanks for your time.
Expert:  Pete replied 2 years ago.
You are welcome,
Have a great day!
Pete.
If you could leave a high rating for my service, that would be highly appreciated :)