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I have a sharp tv with built in dvd player. My son put in…

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I have a sharp tv...
I have a sharp tv with built in dvd player. My son put in a cd and played it. After ejecting the cd, I can no longer watch tv(we have verizon box hooked up). There is just snow with alternating black screen. Tried unplugging both set and verizon box, pressing imputs, doing chanel up abd down. Still no luck. Can you help? Thanks a ton.
Submitted: 3 years ago.Category: TV
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Answered in 7 minutes by:
6/15/2015
TV Technician: Louie, Technician replied 3 years ago
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi Jami and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially,
bear with us; re-confirm and post back with the complete model number of the Verizon box. Additionally, please describe how the Verizon box is connected to the TV using what kind of cable(s).

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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