How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I have a sharp tv with built in dvd player. My son put in

Customer Question

I have a sharp tv with built in dvd player. My son put in a cd and played it. After ejecting the cd, I can no longer watch tv(we have verizon box hooked up). There is just snow with alternating black screen. Tried unplugging both set and verizon box, pressing imputs, doing chanel up abd down. Still no luck. Can you help? Thanks a ton.
Submitted: 2 years ago.
Category: TV
Expert:  Louie replied 2 years ago.

Hi Jami and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

bear with us; re-confirm and post back with the complete model number of the Verizon box. Additionally, please describe how the Verizon box is connected to the TV using what kind of cable(s).