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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have been using a JBL sound bar with my " Samsung TV for

Customer Question

I have been using a JBL sound bar with my 69" Samsung TV for several months just fine. Today I unplugged the sound bar from the TV to plug it into my Apple TV and used it successfully. Now when I plugged the sound bar back into the TV it won't work.
Submitted: 2 years ago.
Category: TV
Expert:  Aric replied 2 years ago.
Hello and sorry you're having problems.
Please tell me what sources are connected to the TV (cable box, DVD player, etc.).
Also, what source are you currently trying to listen to where there is no sound- is it the cable box input?
The solution lies in the details, so please elaborate and we can proceed.