How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

Just bought xbr65x850c. I'm experiencing a problem with the

Customer Question

Just bought xbr65x850c. I'm experiencing a problem with the mouth movements being out of sync with the dialogue. Any idea what the problem is?
Submitted: 2 years ago.
Category: TV
Expert:  Jack replied 2 years ago.
Hello , my name is***** can help you with this problem but first i would have a few questions ;Is this tv connected to a cable box/converter,satellite receiver,digital converter etc ?Do you have other equipment like a dvd,bluray,games etc. connected to this tv ? If so , did you notice this problem no matter what equipment is playing on tv ? If connected to a cable box or satellite receiver then try to reboot that unit by pulling out its power cord for a minute and see if that corrects the problem.