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Just bought xbr65x850c. I'm experiencing a problem with the…

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Just bought xbr65x850c. I'm experiencing...
Just bought xbr65x850c. I'm experiencing a problem with the mouth movements being out of sync with the dialogue. Any idea what the problem is?
Submitted: 3 years ago.Category: TV
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Answered in 5 minutes by:
6/9/2015
TV Technician: Jack, Technician replied 3 years ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,291
Experience: 40 years experience as audio,video repair and installation tech
Verified
Hello , my name is***** can help you with this problem but first i would have a few questions ;Is this tv connected to a cable box/converter,satellite receiver,digital converter etc ?Do you have other equipment like a dvd,bluray,games etc. connected to this tv ? If so , did you notice this problem no matter what equipment is playing on tv ? If connected to a cable box or satellite receiver then try to reboot that unit by pulling out its power cord for a minute and see if that corrects the problem.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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