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Replaced lamp.still have a black screen and no volume.when…

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replaced lamp.still have a black...
replaced lamp.still have a black screen and no volume.when you turn on tv green light has a quick blink and stays on for about1 minuite and then no light for about 1 min.and then red light comes on and stays on made dec, 2010. 73" dlp
Submitted: 3 years ago.Category: TV
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Answered in 1 minute by:
6/9/2015
TV Technician: Anthony_Infotech, Technician replied 3 years ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,393
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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Hello my name is Anthony
Welcome
Thanks for the Question
I will need the model number please found on the back of the set?
Anthony
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Customer reply replied 3 years ago
wd-73738
TV Technician: Anthony_Infotech, Technician replied 3 years ago
Where did you get the lamp from please and for what price?
Anthony
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Customer reply replied 3 years ago
ordered on line mits. invoice has dlp lamp sourse part no. mits. 915b441001
Customer reply replied 3 years ago
109.00 in cage
Customer reply replied 3 years ago
sku hrp-915b441001
TV Technician: Anthony_Infotech, Technician replied 3 years ago
So you got the lamp from dlplampsource.com?
That will likely be a genuine OEM lamp the thing is and its most unusual for a genuine lamp, its not working, you need to send it back as a red status light simply means the lamp has failed, it can happen though.
Let me know if you need more info/help or have anything else to add
A positive rating is appreciated thank you there will be a rating bar with this post thanks again
Regards
Anthony
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Customer reply replied 3 years ago
called up where I purchased lampand they said to remove and reinstall lamp. I did , I got a green fashing light for about 30 secs and then light off. different...
Customer reply replied 3 years ago
seeding lamp back.
TV Technician: Anthony_Infotech, Technician replied 3 years ago
Yes if the set had a different issue other than that it would behave differently, on these sets its a self diagnostic blinking of the lights red and yellow you are not getting that happening but a straight red status light which simply means the lamp is bad, I have only EVER had one other failure with a lamp from dlplampsource this is since 2009 so they are reputable.
Let me know the outcome
Anthony
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TV Technician: Anthony_Infotech, Technician replied 3 years ago
Hello
How is this working out please?
Let me know thanks
Anthony
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